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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eulice Hooper

August 14, 2023

5  out of  5 rating by Eulice Hooper
"Great customer service, patient and knowledgeable"

C Bullitt

July 14, 2023

5  out of  5 rating by C Bullitt
"Erica made my experience wonderful, because of the quality service she provided I have referred family members. If it were not for her I would not be a customer of State Farm. Thank you Erica for being such a pleasure to speak with."

Daynne Woods

July 13, 2023

5  out of  5 rating by Daynne Woods
"This company is second to none, Rob assisted me with rental insurance & did it with ease, perfection & ultimate professionalism"

Mary Adams-Wilson

June 28, 2023

5  out of  5 rating by Mary Adams-Wilson
"What a pleasure it was to work Erica Hooper, she answered all my questions, as a Canadian I had a lot, her guidance and her prompt response to me made me believe in customer service once again. Thank you Erica"

Sergio Garcia

May 19, 2023

5  out of  5 rating by Sergio Garcia
"Excellent service, very friendly and efficient."

Lisa Anderson

May 12, 2023

5  out of  5 rating by Lisa Anderson
"Rob is so awesome! Very patient and professional. Rob goes above and beyond the level of customer service. He is knowledgeable on the products and services and serves with a kind heart."

Charles Blue

April 28, 2023

5  out of  5 rating by Charles Blue
"On February 16, while traveling to New Jersey. Conswella made what was a very difficult day easier to bare. My tire blew out. Conswella went above and beyond. She called a tow truck company and then called ahead to a tire shop and told them we were on the way. What I thought was gonna set me back a few hours, took less than 90 minutes. She said she was just doing her job. For me, it meant more than that. Grateful and Thankful!!!"

Norma Fuentes

April 6, 2023

5  out of  5 rating by Norma Fuentes
"Amazing service, very friendly and helpful staff!"

Mr. 762

March 29, 2023

5  out of  5 rating by Mr. 762
"Rob got me a nice deal thank you dude."

Cd Cooper

March 26, 2023

5  out of  5 rating by Cd Cooper
"Such an amazing experience! Natacha and Rob were truly the ultimate professional. Seek them out, you will not regret it."

Roxana Virginia Guerra Socorro

March 25, 2023

5  out of  5 rating by Roxana Virginia Guerra Socorro
"Natacha is the best. She always figure out all my issues"

Robert Stephens

March 23, 2023

5  out of  5 rating by Robert Stephens
"Top notch service from an agency who knows you by name. Always helpful when I have a question, or push out my automatic payment due to how payroll falls around the payment date. Thanks again, Erica!"

Debbie Perry

March 21, 2023

5  out of  5 rating by Debbie Perry
"Erica provided us with great customer service and professionalism."

Jackie Lyttle

March 18, 2022

5  out of  5 rating by Jackie Lyttle
"Very friendly and professional at the same time. Prices are reasonable too."

Julia Simpson

December 28, 2021

5  out of  5 rating by Julia Simpson
"Love this State Farm office for its staff !! They are great to work with and will take good care of your family’s needs."


December 18, 2021

5  out of  5 rating by D
"My name is Tina S and Correen King helped me today with a billing issue. I honestly thought the issue would be very difficult to resolve but Correen was extremely responsive. She took my information and resolved the issue for me faster than I expected. I really appreciate her service and she is an amazing asset for State Farm. Thank you so much Correen. You're the Best!!!"

erik perez

November 19, 2021

4  out of  5 rating by erik perez
"Violet took the time to educate me as a customer while quoting. Will be coming back in future"

Correen-Maxine King

November 16, 2021

5  out of  5 rating by Correen-Maxine King
"Natasha genuinely cares about her customers and makes sure that she provides options that are in your best interest."

Kinia Colbert

June 10, 2021

5  out of  5 rating by Kinia Colbert
"My agent Natacha, really goes beyond the call of duty to help her customers! Every concern I had about my homeowners insurance was addressed and EXPLAINED in such a professional and informative manner, allowing me to make informed changes that actually put more money into my pocket. I've been with State Farm for years and am proud to say that they are worth every cent. I'm a happy customer for sure. Thanks Natacha"

Denis Flores

June 10, 2021

5  out of  5 rating by Denis Flores
"Best person of their staff Violeta excellent customer service!!!"

Darrcelle McGinnis

April 19, 2021

5  out of  5 rating by Darrcelle McGinnis
"Excellent customer service. Safe environment."

Sheree Smith

October 9, 2020

5  out of  5 rating by Sheree Smith
"Natacha is so helpful. All of the staff goes above and beyond to provide excellent customer service!"

George Stoll

May 8, 2020

5  out of  5 rating by George Stoll
"Just got started with State Farm Ins. and Charmaine was awesome! Friendly, courteous and funny! Was a pleasure going thru the process with her and look forward to a lasting relationship. Once again thank you Charmaine! 😎"

Brad Caviness

February 12, 2020

1  out of  5 rating by Brad Caviness
"This team offered nothing better than some of the worst customer service I have ever received. My family and I were unfortunate to have our policies of over 20 years transferred over with our former agent’s retiring. Over the course of the roughly 5 years I interacted with this team, it was awful. Address changes were like pulling teeth, and left my family member receiving notices of cancellation because they couldn’t get their act together, and it took nearly 3 years to get it all made right - all with zero contact from upper management, and lovely attitudes from the horrible reps I spoke with. Fast forward several years later to having more issues, so I opted to cancel. The cancellation process was so poorly explained (I assume to make the process more difficult than people are willing to go through) that it took nearly 3.5 weeks just to get the policy terminated, not including nearly a month from my initial cancellation request that went ignored. I finally received disbursement for the cash value of my policy on 2/12, and my initial call was on December 19th of last year. Natacha did try to apologize for the broken situation by the time I canceled my policy of 25 years, saying that she was not aware of the issues I had been having. If your sole responsibility is to ensure that your clients have a good experience, I shouldn’t need to escalate to you every little problem. Train your team to let you know of issues so that you can do YOUR job and make it right. She made ZERO interactions with me until I called in IRATE with the situation, and demanded to speak with my agent. Then, to cap it all, she made excuses saying that she had a large turnover in recent months. Proper training reduces turnover - this is a you problem, not me. Absolutely unreasonable in terms of customer service. I work in CS for a living, and I’ve never seen such poorly managed representatives to what used to be a great brand. I get better customer service for $15/mo from Netflix, and I haven’t been with them for over 2 decades. Get it together. Those inquiring, save yourself the trouble and go to a different agent who knows what they’re doing. Thankfully I have USAA and will never use State Farm for any services again."

Kemay Jackson

January 16, 2020

5  out of  5 rating by Kemay Jackson
"Personalized insurance and great customer service. Everyone is extremely helpful and friendly. Use them for all your insurance needs."