State Farm® Insurance Agent Natacha Jocelyn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keianna Spearman
November 7, 2024
"Erica Hooper is great. She responded with a quote that saved me money for the same coverage I had before and answered all my questions. She also helped me with getting a defensive driving discount."
"Hey Keianna! It's awesome to hear that we were able to help you save in coverages. We know that it's a relief when we have also been able to address all of your questions and concerns. Erica is a great asset to our Team. We are happy that you've had a smooth process with our agency. We look forward in continuing to serve you in the future. "
Osa Gomez
October 30, 2024
"Erica Hooper of the Natacha Jocelyn State Farm Agency was amazing. She went over every detail for an acceptable quote for our auto policy. The follow-up and attention to detail is top tier."
"Hey Osa! Thank you so much for your kind words! We're thrilled to hear that Erica provided you with such exceptional service. Our team takes pride in ensuring every detail is covered, and it's great to know that she made a positive impression. We look forward in continuing to serve you in the future."
Rich Sparks
October 21, 2024
"Natasha has a five star operation!! One of the greatest reasons is Erica on her staff. All of Natasha's staff are super stars in the insurance business!!! Kudos to all of you!!!"
"Hey Rich! Thank you so much for your kind words and 5 stars! Erica is definitely a great asset to our team. Our agency takes pride and priority in providing exceptional service. Your review proves that we are on track! We look forward to serving you more in the future."
LaTonya Jaiman
October 15, 2024
"Ruquiayah is amazing. I called to get homeowners insurance for our rental property. She was patient, kind, knowledgeable and very helpful. She went out of her way to expedite the process because we were closing on our house within 5 days. After the closing, she called to say congratulations and confirmed that they have received payment. I look forward to a very great professional relationship with this State Farm office."
"Hey LaTonya! That's wonderful to hear! We love to hear when a member of our team provides exceptional service in going above and beyond to service our customers. Ruquiayah is an awesome asset to us. Our goal is to always build great relationships with our customers. We look forward in continuing to assist you in the future."
Michael Spencer
October 14, 2024
"Erica was a great help in getting g our family good, affordable coverage with our vehicles. Can’t wait to do home insurance as well. Thank you Erica!!!!"
"Hey Michael! We're glad to hear that Erica was able to assist you in finding great coverage. It's our goal to provide you with the best services that out agency has to offer. Thank you for your review and we look forward in continuing to serve you in the near future."
S Cumbo
October 14, 2024
"My agent Erica Hooper is amazing! Great Customer service and very knowledgeable!!"
"Hey S, thank you so much for your review! Providing great customer service and being knowledgeable are essential qualities for our agency, and it's wonderful to know that Erica embodies these traits. We look forward in continuing to serve you."
Andrea Scarbrooks
October 10, 2024
"Excellent service each and every time!! Natacha and her staff are professional and knowledgeable."
"Hey Andrea! Thank you so much for your kind words! We strive to provide the best customer care at our agency. Your review proves that we are doing it right! Looking forward in continuing to serve you."
Donna
October 9, 2024
"Natacha has been my State Farm agent for 12 years. She always gives fantastic service and her staff is amazing. I have no complaints!"
"Hey Donna! Thank you so much for sharing your positive experience! We love to hear consistency in the service that our team strives to provide always. We are grateful to still have you with us after all these years! Looking forward in continuing to serve you!"
Joe Hardy
September 30, 2024
"Quick response,Communication skills are exceptional,I Highly recommend this Business."
"Hey Joe! A quick response is better than no response! Thank you so much for taking the time to leave us a great review. We are happy to know that our team provides awesome service. Our agency truly appreciates your recommendation. We look forward to continuing to serve you in the future!"
DeAngelo Grant
September 25, 2024
"I would like to say that the service I received from State Farm , Natacha Jocelyn is impeccable , very detailed oriented and knowledgeable !! Thanks for finding the best rate that is comparable to my lifestyle and well-being I truly appreciate you and your staff !!"
"Hey DeAngelo! Thank you so much for your kind words! We're very glad to hear that you had a great experience with our agency. I'll make sure to pass along your positive feedback to our team. We also love to hear that we provide the best rates suitable for our customers and look forward in continuing to serve you in the future."
Wanda Ward
September 23, 2024
"Working with the Jocelyn Agency is always a 5-star experience! The assurance of optimal service is beyond measure! The professionalism of the entire team exceeds expectations every single time!! Natacha is a Gem, while Donna is a RockStar! Whether speaking with Conswella, Heather or Melissa, there's always indication of being a valued customer. It's clearly evident that thoughtful leadership extends across the agency and that representation is contagious! Thank you for exemplary care, which always feels like "Home"!"
"Thank you so much for sharing your positive experience with our agency! I’m so glad that our agency’s professionalism has consistently exceeded your expectations. It's truly wonderful to hear that you feel valued as a customer when interacting with our team. We take pride in creating a welcoming atmosphere for our customers and look forward to continuing to serve you in the future. "
Terry Sisley
September 20, 2024
"Anita was great. She was very helpful and knowledgeable. We are so happy we switched to State Farm."
"Hey Terry! We are glad to hear that Anita provided exceptional service. Switching to State Farm and having a positive experience is wonderful. We look forward to serving you with your insurance needs."
Albert Jeffries
September 16, 2024
"Great and fast service!!"
"Hey Albert! Providing fast and efficient assistance is one of our top priorities, and we're glad that we were able to meet your expectations. Thank you so much for your sharing! We look forward to continuing to serve you."
aleeisha carr
September 11, 2024
"My family has been doing business with Natacha Jocelyn State Farm collectively for over 30 years, and I can confidently say the team is amazing! They are professional, attentive, and always go above and beyond to meet their clients' needs. The whole team are gems—knowledgeable and always ready to assist, and Natacha leads the team with such care and expertise. After all these years, they continue to make the process easy and stress-free. These are definitely the people you want to do business with. Highly recommend them for all your insurance needs!"
"Thank you so much for sharing your positive experience with our agency! You have remained our family for a long time. Our team’s professionalism and customer care make us stand out. We are always ready to assist. The girls’ leadership and expertise add to the overall positive experience. It’s impressive that even after 30 years, we continue to make the process easy and smooth for you. We are truly grateful and it’s always a pleasure to serve you."
Victor Nainani
September 10, 2024
"Great customer service and always ready to help. Keep up the great work!"
"Hey Victor! Thank you so much for your review. It's our goal to always be ready to help and provide the best service possible. We are always happy to serve and look forward to assisting you in the future."
Sara Norris
September 6, 2024
"Erica was amazing. I’m not a fan of phone calls so she did everything over text and email for me. Totally efficient and so very kind. Having 2 daughters on my car insurance can be expensive, but Erica got me the best price."
"Hey Sara! Thank you so much for your review. We are glad that Erica was able to accommodate you with great service. Having your daughters on your policy can seem overwhelming. This is where our team comes in to relieve your worries with assurance in providing the best rates. We look forward to serving you in the future."
Zack McPherson
September 5, 2024
"Erica has been a tremendous help to me as I navigated auto insurance for the first time by myself!"
"Hey Zack! We are happy that we were able to serve you and make your first solo ride smoother. Erica is very good when it comes to navigating our customers to ensure they get the best experience possible. Our team is here for you anytime to assist with all of your concerns and needs! Thank you for your kind review."
Derric Glenn
September 5, 2024
"Ruquiayah Rosado is an awesome agent. We need more folks like her on the job!!"
"Hey Derric! Thank you so much for your review. You are absolutely right! Ruquiayah is an awesome agent and a great asset to our team. We are grateful that you got a chance to experience the service that she provides to our customers. We look forward to serving you in the future."
David Daniels
September 3, 2024
"I've been with this agency for years, and I have nothing but great things to say. If you're looking for a personal agent, I highly recommend giving them a call."
"Hey David! Thank you so much for your 5-star review and loyalty with our agency. We feel that our customers are like family, so that makes you one of ours. Thank you again for your recommendation."
DeJuan Luke
August 31, 2024
"I can’t say enough about the continued 5-Star experience I CONSISTENTLY receive from Natasha and her staff. I’ve been with Natasha for about 20 years, and “Speed of the Leader, Speed of the Team”. Donna provided EXCEPTIONAL service today, and it’s this level of service that makes me look forward to being a longtime customer for another 20 years!"
"Hey DeJuan! We truly appreciate your awesome review. Your 20 years of loyalty keep our team's momentum going strong. It speaks volumes about our agency. Donna is an awesome asset and team player. She would be proud to know that she has made a positive impact. Thank you for allowing us to serve you. We look forward to many more years!"
Ashley Cooper
August 30, 2024
"Erica was great! She was extremely helpful, very knowledgeable, listened to my needs, and was able to get me the best rates for my situation. I’m referring everyone!"
"Hey Ashley! Thank you so much allowing our team to cater to your specific insurance needs. Our goal is to always provide the best care and service to our customers. Erica is truly awesome, and we are grateful that she was able serve you. We value and appreciate your review. "
AWSHOTME
August 28, 2024
"Amazing staff!"
"Thank you so much for your 5-Star review and kind words. We look forward to serving you in the future. "
Loretta Ferguson
August 27, 2024
"I Love NATACHA JOCELYN AND HER TEAM THEY ARE ALWAYS HELPFUL AND NICE"
"Hey Loretta! It's always wonderful to have a positive experience with our team. Thank you for your kind words."
Oj Malék
August 27, 2024
"Definitely encourage everyone to get with this specific agency. They offer extensive services & top tier customer service. This office worked diligently to provide the best policy to meet my needs. Hands down THE BEST!!! Let this be your confirmation to go ahead & make them your insurance provider."
"Hey Oj! Thank you so much for taking the time to share your positive experience with us. It's great to know that our team assisted you with the best policy to meet your needs. Your confirmation goes a long way in helping others to choose our agency. We look forward to continuing to serve you."
Natalya Perez
August 26, 2024
"The team at this office was very helpful and kind. They saved me a lot of money"
"Hey Natalya! Thank you for your kind words. It's always a pleasure to know that our team provides great service and savings! We look forward to continuing to serve you. "