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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T

August 8, 2025

5  out of  5
rating by T
"Great place to get your coverage!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear you had a great experience getting your coverage with us. If you ever need anything else, we're here to help!"
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Vanessa Puntier

August 6, 2025

5  out of  5
rating by Vanessa Puntier
"I had an amazing experience getting my Renters Insurance for my home with Erica. She was very professional and knowledgeable. Very pleasant to speak with. Totally recommend for everyone to check in with them and sign up with them."
We responded:
"Thank you so much for your kind words! We're very happy to hear that Erica provided you with a great professional experience while securing your renters insurance. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Ahyiana Morris

August 1, 2025

5  out of  5
rating by Ahyiana Morris
"Superior customer service. Such an easy process getting insured. #TeamRakia #TeamNatacha"
We responded:
"Hey Ahyiana, Thank you so much for your kind words! We're happy to hear that you had a smooth and positive experience with us. We appreciate your support and look forward to serving you again!"
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Tiffany

July 31, 2025

5  out of  5
rating by Tiffany
"Worked with Donna on some policy changes. Shes responsive, friendly, detailed and dependable. She listened attentively, to ensure we had the best policy for our needs. Thank you Donna!!"
We responded:
"Hey Tiffany! Thank you so much for your kind review! We're thrilled to hear that Donna was responsive, friendly, detailed, and dependable throughout your policy changes. It's great to know she took the time to listen carefully and ensure you got the best policy for your needs. We truly appreciate your feedback and will be sure to share it with Donna! If you need any further assistance, please don't hesitate to reach out."
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C Diggs

July 31, 2025

5  out of  5
rating by C Diggs
"Erica was great! She quickly responded to my request, walked me through everything and then quickly updated things when there was a mistake on my part. Appreciate the thoroughness and professionalism."
We responded:
"Hey C! Thank you so much for your kind words! We're happy to hear that Erica provided prompt and helpful assistance. We'll be sure to pass along your compliments to her. If you need anything else, please don't hesitate to reach out!"
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Aaliyah Taylor

July 28, 2025

5  out of  5
rating by Aaliyah Taylor
"Erica helped me this morning with getting an error fixed on my balance due for my car insurance. She fixed it in a matter of minutes and I must say I love being covered by State Farm! Thanks again Erica!"
We responded:
"Hey Aaliyah! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to provide you with the information and support you needed to make an informed decision about life insurance. It's always our goal to ensure our clients feel confident in their choices. We appreciate your feedback and will certainly take your wishes into consideration as we expand our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Scott Wayne

July 21, 2025

5  out of  5
rating by Scott Wayne
"She really took time out and found me discounts and better perks for my policy"
We responded:
"Thank you so much for your kind words! We're glad that we could help you find great savings for your policy. It was our pleasure to assist you! If you ever need anything else, feel free to reach out."
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Jelesha Murphy

July 15, 2025

5  out of  5
rating by Jelesha Murphy
"Erica was very patient, kind, and helpful. I recently moved to Ga and needed to switch everything over. She ensured she worked to get me the best rates and let me know that she was willing to help well after the process had been completed. Thank you so much!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Erica provided you with patient, kind, and helpful service during your move to Georgia. It's great to know she was able to secure the best rates for you and continued to offer support even after the process was complete. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Tarren Dixon

July 3, 2025

5  out of  5
rating by Tarren Dixon
"Great service. Very helpful and informative."
We responded:
"Hey Tarren! Thank you so much for your kind words! We're delighted to hear that you found our service helpful and informative. If you ever need assistance again, feel free to reach out!"
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S. Porter

June 20, 2025

5  out of  5
rating by S. Porter
"The ladies in this office are top tier! They are always so courteous and patient, it feels like you are talking to family. They at very knowledgeable and will take great care of you."
We responded:
"Hey S. Porter! Thank you so much for your kind review! We're happy to hear that you feel like family when you visit our office. Our team strives to provide the best care and support, and it means a lot to us to know that our efforts are appreciated. We look forward to continuing to serve you and ensure you have a positive experience every time!"
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Cheryl Garrett

June 20, 2025

5  out of  5
rating by Cheryl Garrett
"I was looking for a less expensive insurance and I talked with Erica, she was very helpful with all my questions and helped me to get the right coverage that I needed for almost half as what I was paying. Thank you Erica."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Erica was able to assist you in finding the right coverage at a more affordable price. It's always our goal to provide helpful and personalized service to our clients. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
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Sarah Jarvis

June 17, 2025

5  out of  5
rating by Sarah Jarvis
"Erica is so sweet and within maybe ten minutes, I was fully set up with my insurance. Fun to speak with, and very thorough!"
We responded:
"Thank you so much for your kind feedback! We're glad to hear that Erica was able to assist you promptly and make the process enjoyable. Providing thorough and friendly service is our top priority, and it’s great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Kevin Hagan

June 16, 2025

5  out of  5
rating by Kevin Hagan
"Terrific Agent staff to work with! They answered all my questions on coverage and pricing, and helped me find the coverage I need and were very friendly, I would recommend to anyone who is interested in making sure a company like State Farm is on their side to go to Natasha Jocelyn’s office!"
We responded:
"Hey Kevin! Thank you so much for your review! We’re happy to hear that you had a positive experience with our team. Our goal is always to provide excellent service and ensure our clients find the coverage that fits their needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future! If you have any more questions or need further assistance, don’t hesitate to reach out."
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Joshua Hoskins

June 13, 2025

5  out of  5
rating by Joshua Hoskins
"Erica was very helpful and knowledgeable in helping me setup a new policy as a new driver. She took her time and listened to all my questions. Outstanding performance."
We responded:
"Hey Joshua! Thank you so much! We're happy to hear that Erica was able to assist you effectively with setting up your new policy. It's great to know that she took the time to listen to your questions and provide the support you needed as a new driver. We appreciate your feedback and will be sure to share it with her. If you have any more questions or need further assistance, feel free to reach out. Safe driving!"
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Phoebe

June 12, 2025

5  out of  5
rating by Phoebe
"Natasha was amazing!!!! She made me feel comfortable and had my best interest in mind. She covered everything in a professional and friendly manner!!!"
We responded:
"Hey Phoebe! Thank you so much for your kind words! We're thrilled to hear that we provided you with such a positive experience. Making our clients feel comfortable and well cared for is our top priority, and it’s wonderful to know that she achieved that for you. We appreciate your feedback and look forward to seeing you again soon!"
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gabriella larry

June 12, 2025

5  out of  5
rating by gabriella larry
"Ruquiayah was super helpful and thorough in going over my policy options, was able to get a great rate"
We responded:
"Hey Gabriella! Thank you so much for your kind words! We’re happy to hear that Ruquiayah provided you with excellent service and helped you find a great rate on your policy. We strive to ensure our customers feel informed and supported in their decisions. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Donald Davis

June 10, 2025

5  out of  5
rating by Donald Davis
"Was very help full"
We responded:
"Hey Donald! Thank you for your positive feedback! We're glad to hear that you found our service helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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sadia centeno

June 6, 2025

5  out of  5
rating by sadia centeno
"Searching for car insurance can be a real pain, but Ruquiayah Rosado made it incredibly easy. I can't recommend her enough! She was so patient and took the time to explain everything, answering all my questions without rushing me. Her kindness and approachable demeanor immediately put me at ease. What truly set her apart was her understanding of my needs and budget. She didn't push expensive policies; instead, she listened and found the perfect coverage for me, even suggesting ways to save money. She truly went above and beyond. If you want an insurance broker who is knowledgeable, compassionate, and genuinely has your best interests at heart, choose Ruquiayah Rosado. She's a true gem!"
We responded:
"Hey Sadia! Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ruquiayah. Her dedication to understanding her clients' needs and providing personalized service truly sets her apart. We’re glad she made the process of finding car insurance easier and more comfortable for you. Your kind words about her patience, knowledge, and genuine care mean the world to us. We appreciate your recommendation and look forward to assisting you again in the future!"
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Tony foster

May 29, 2025

5  out of  5
rating by Tony foster
"I had a truly outstanding experience with Erica at State Farm! She went above and beyond to help me get the right insurance coverage for both my car and home. From the very beginning, Erica was friendly, professional, and incredibly knowledgeable. She took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free. Thanks to her, I now feel confident and well-protected. I couldn’t have asked for better service—thank you, Erica!"
We responded:
"Hey Tony! Thank you so much for your wonderful review! We're thrilled to hear that Erica provided you with such outstanding service. Her dedication to helping clients find the right coverage is truly commendable, and it’s great to know that she made the process smooth and stress-free for you. Your confidence in your insurance coverage means a lot to us. We appreciate your kind words and look forward to serving you in the future!"
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Black one

May 29, 2025

5  out of  5
rating by Black one
"This office was great to work with. Mrs. Ruquiayah Rosado was great with getting me situated with my new policy for my daughters new car. She was very helpful in explaining all the details so that we can choose the right policy that suits our needs."
We responded:
"Thank you so much for your kind words! We're always happy to hear that Ruquiayah was able to assist you in finding the perfect policy for your daughter's new car. Our team strives to provide clear and helpful guidance, and it’s wonderful to know that you felt supported throughout the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe driving!"
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Kayden Tabor

May 27, 2025

5  out of  5
rating by Kayden Tabor
"Great people extremely helpful."
We responded:
"Hey Kayden! Thank you so much for your kind review. We look forward in continuing to service you in the future with your insurance needs. "
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Cynthia Cargill

May 23, 2025

5  out of  5
rating by Cynthia Cargill
"Excellent service, very knowledgeable and helpful agents."
We responded:
"Hey Cynthia! Thank you so much for your kind words! It's to hear that you had a positive experience with our team. Providing knowledgeable and helpful service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
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Allan Dumas Real Estate

May 19, 2025

5  out of  5
rating by Allan Dumas Real Estate
"Great service. Very patient and explain everything in great detail."
We responded:
"Hey Allan! Thank you so much for your kind words! We're happy to hear that you had a positive experience with our service. Our team is dedicated to being patient and informative, and it’s wonderful to know that it made a difference for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!"
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Catherine Pennyman

May 17, 2025

5  out of  5
rating by Catherine Pennyman
"The agent who helped me was very patient and helped to solve my problem. I really appreciated her help."
We responded:
"Thank you so much for your review! We're glad to hear that our agent was able to assist you patiently and effectively. Your appreciation means a lot to us, and we’re glad we could help solve your problem. If you need any further assistance in the future, please don't hesitate to reach out!"
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Joel Centeno

May 16, 2025

5  out of  5
rating by Joel Centeno
"I am writing to express my sincere appreciation for the outstanding service I received from Ruquiayah Rosado at State Farm. She has consistently provided a 5-star experience. Ruquiayah has been incredibly helpful with all my insurance needs. She is always prompt in taking my calls and ensures she calls back when necessary. Her attentiveness and dedication to customer satisfaction are truly commendable. She goes above and beyond to address any concerns and provides clear, concise information. I highly recommend Ruquiayah Rosado to anyone seeking a reliable and attentive State Farm employee. Thank you, Ruquiayah, for your excellent service!"
We responded:
"Hey Joel! Thank you so much for taking the time to share your wonderful experience with Ruquiayah! We are always happy to hear that she has consistently provided you with outstanding service and has been so attentive to your insurance needs. Ruquiayah truly exemplifies the dedication to customer satisfaction that we strive for at State Farm. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Ruquiayah. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again for your feedback!"