
State Farm® Insurance Agent Natacha Jocelyn
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Morgan Floyd
March 22, 2025
"Worked with Erica she was amazing and made the process simple and fast."
Mimi Baby
February 28, 2025
"I called Natacha Jocelyn's office to get new insurance with Statefarm because I was tired of being completely dissatisfied with other companies. Ms. Erica answered the call and took exclusive and immediate care of me. She was extremely professional and knowledgeable and really came through for me in my time of need. The service was fast and prompt. I am truly grateful for the impeccable service I received today and the huge savings I received by calling this office today. Thank you."
"Hey Mimi! Thank you so much for your review! Our team is dedicated to ensuring our clients feel supported and informed, and it’s wonderful to know that Eria was able to meet your needs efficiently. Your satisfaction and gratitude mean a lot to us, and we’re so glad to have been able to assist you in finding significant savings. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
Ain Muccular
February 25, 2025
"I had an excellent representative through this office, Erica Hooper. She was very patient and extremely knowledgeable. She answered all of our questions thoroughly and gave us explicit next steps so we knew exactly what to expect throughout the process. Life insurance is a very important but often avoided product because it can be a sensitive topic but Erica handled my family with great care."
"Hey Ain! Thank you so much for your thoughtful review! We're delighted to hear that Erica provided you and your family with such excellent support and guidance during your life insurance process. We understand how important and sensitive these discussions can be, and it’s wonderful to know that Erica’s patience and knowledge made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here for you!"
Takiyah Garman
February 18, 2025
"I recently changed my insurance to State Farm. Erica was so patient and very knowledgeable throughout the entire process. Thank you for the five star treatment State Farm team!"
"Hey Takiyah! Thank you so much for your kind words! We're thrilled to hear about your positive experience with Erica and the State Farm team. Providing excellent service and support is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
Johnny Dorvilien
January 30, 2025
"Great customer service."
"Hey Johnny! Thank you so much for your review! We are happy to hear that we provide great customer service. This means a lot to us. We look forward to serving again in the near future."
Pearlie Jones-Mackey
January 23, 2025
"I had an awesome experience . I’d definitely recommend this agent to anyone that needs help with insurance of any kind. Thank you guys so much for being so helpful and professional. My experience with you guys was definitely worthy of a 5 star rating."
"Hey Pearlie! Thank you so much for your kind words and for taking the time to share your experience! We're very happy to hear that you had an awesome experience with our team. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your insurance needs. If you ever need anything in the future, don't hesitate to reach out. Thanks again for the 5-star rating!"
Thea Waters
January 16, 2025
"I really appreciate it when someone goes the extra mile to ensure I get the best product and services for my needs. Ruquiayah absolutely delivered that and provided us with great protection and at a great price. Thank you!"
"Hey Thea! Thank you so much for your kind words! We're thrilled to hear that Ruquiayah went above and beyond to meet your needs and provide you with excellent service. Your satisfaction is our top priority, and we're glad you found the right product at a great price. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Debbie Morgan
January 15, 2025
"I have gotten great service. I have nothing but praise for the help I have gotten from this office. I really do appreciate the above and beyond service that I received."
"Hey Debbie! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our agency. Your appreciation means a lot to us, and it's our goal to provide the best support possible to all our clients. If you ever need anything else or have further questions, please don’t hesitate to reach out. We look forward to serving you again!"
Angel Girl J
December 26, 2024
"Erica was such a pleasure to do business with!! This office personnel is simply amazing!!!"
"Hey Angel! Thank you so much for your kind words. Erica is a great asset to our team. We thank you allowing us to serve you as we continue to thrive in excellent customer service and care. We look forward in continuing to assist you with your insurance needs."
Sanai Williams
December 15, 2024
"I absolutely love Natacha Jocelyn's Agency! Conswella is awesome and always super helpful when it comes to my billing needs. She and her team provides excellent customer service each and every time. I recommend them to everyone who needs insurance services!"
"Hey Sanai! Thank you so much for your review! Providing excellent customer service is our top priority, and it's wonderful to know that our efforts are making a positive impact. We appreciate your recommendations and look forward to continuing to serve you and your insurance needs!"
Betty Lancheros
December 11, 2024
"Trustful agency! Erika has been our agent and is always there when we need it. She is very professional and kind, and she always answers all our questions. Thank you, Erika, you are awesome 👌!"
"Thank you so much for sharing your positive experience! Having a professional and supportive agent like Erica makes a huge difference. She is a great asset to our team. We look forward in continuing to provide you with great service."
Maelecheia Thompson
November 29, 2024
"I had a great experience working with Ms. Rosado on life insurance policies. She was very patient, answering all of my questions, following up to complete the health questionnaires, and just overall being professional. Customer service is a dying art these days, and receiving good service makes you feel valued as a customer. I appreciate her time and effort."
"Hey Maelecheia! Thank you so much for your review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Keianna Spearman
November 7, 2024
"Erica Hooper is great. She responded with a quote that saved me money for the same coverage I had before and answered all my questions. She also helped me with getting a defensive driving discount."
"Hey Keianna! It's awesome to hear that we were able to help you save in coverages. We know that it's a relief when we have also been able to address all of your questions and concerns. Erica is a great asset to our Team. We are happy that you've had a smooth process with our agency. We look forward in continuing to serve you in the future. "
Rich Sparks
October 21, 2024
"Natasha has a five star operation!! One of the greatest reasons is Erica on her staff. All of Natasha's staff are super stars in the insurance business!!! Kudos to all of you!!!"
"Hey Rich! Thank you so much for your kind words and 5 stars! Erica is definitely a great asset to our team. Our agency takes pride and priority in providing exceptional service. Your review proves that we are on track! We look forward to serving you more in the future."