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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A Queen's Essentials

October 30, 2026

5  out of  5
rating by A Queen's Essentials
"Great Team! Awesome Agent! Exceptional service!"
We responded:
"Hey A Queen's Essentials! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and agent. It's wonderful to know that we met your expectations when serving. If you need anything in the future, don't hesitate to reach out. We look forward to working with you again!"
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Natalya Perez

October 26, 2026

5  out of  5
rating by Natalya Perez
"Ruquiayah explained life insurance in a way that was easy to understand and made the process very simple"
We responded:
"Hey Natalya! Thank you so much for the 5-star rating! We truly appreciate your support and look forward to serving you again."
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Samantha Mirenda

October 23, 2026

5  out of  5
rating by Samantha Mirenda
"I had the best experience here! Ruquiayah Was the bomb!! She saved me over $200. I am truly grateful for them. I recommend them to anybody looking to get cheaper car insurance or a life insurance policy! Thank you guys so much."
We responded:
"Hey Samantha! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to assist you and save you money on your insurance. Your recommendation means a lot to us, and we’re glad to have been able to help you find the best options for your needs. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!"
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VIOLET G

October 22, 2026

5  out of  5
rating by VIOLET G
"JaKaila was an absolute pleasure to speak with. She was very polite and efficient."
We responded:
"Thanks so much for the fantastic rating, VIOLET! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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LaRhonda

October 21, 2026

5  out of  5
rating by LaRhonda
"I wanted to take a moment to give praises to Natacha Jocelyn…she has been amazing! I could not have had a better experience during this process of making future plans for my family. She was very knowledgeable, informative, patient and most of all supportive in helping me to decide the best options for my family. Even if you are not ready to do anything, I highly recommend and suggest that you still give her a call just to get the information and understanding so when you are ready you can make the best educated decision for you and your family. I can only give 5 stars but if I could she would get 10 stars from me, she is definitely a 5 star chic!!! 😉"
We responded:
"Thanks so much for the amazing review, LaRhonda! We really appreciate your support here in Dacula. Just reach out anytime if you need us - we’re here for you. "
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Joe Sears

October 20, 2026

5  out of  5
rating by Joe Sears
"Kaila was very helpful and professional. She helped me switch my auto policy and home owners insurance and save on my policies. She also took the time to go over the coverages to and compare them against my old policy to make sure I was fully covered and satisfied."
We responded:
"Joe, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Yasmina M

October 14, 2026

5  out of  5
rating by Yasmina M
"Thank you , Jocelyn and Kaila for your help on my mortgage insurance and helping answer all my questions!"
We responded:
"Thanks so much for the fantastic rating, Yasmina! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Melissa Johnson

October 8, 2026

5  out of  5
rating by Melissa Johnson
"The staff here is excellent! I was able to switch my auto, mortgage, and my son’s rental insurance with ease and saved a few hundred dollars a month.
They are professional, timely, and pleasant."
We responded:
"Thank you so much for the 5-star rating, Melissa! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Natacha Jocelyn "
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Melissa Johnson

October 8, 2026

5  out of  5
rating by Melissa Johnson
"This office and team are very professional and give great customer service! Their attention to detail is outstanding and there is a rapid response time. I enjoy working with Rakia!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Timmy Muntford

October 8, 2026

5  out of  5
rating by Timmy Muntford
"Ms. Conswella Smith customer service was absolutely Outstanding, she's most definitely value added to the State Farm Family."
We responded:
"Thank you so much for the 5-star rating, Timmy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Natacha Jocelyn "
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Payoute

September 30, 2026

5  out of  5
rating by Payoute
"Awesome staff and great services!!!"
We responded:
"Payoute, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Brittany Hunt

September 29, 2026

5  out of  5
rating by Brittany Hunt
"The agents at Natacha Jocelyn are warm and welcoming. Ruquiayah has been helpful and patient with each step of the process of this stage of our insurance process. They are a key part of our efficiency team!"
We responded:
"Thank you so much for the 5 stars, Brittany! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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McCoys Mccoy

September 17, 2026

5  out of  5
rating by McCoys Mccoy
"Our experience specifically with adjuster Josh Herrington was amazing. We were warned that we would have trouble being bounced from one adjuster to another with state farm and never get to correspond with the same person. Not sure if they wanted to prove everyone wrong but Josh was above and beyond what was expected. He was easy to contact and reached back out personally anytime we had questions or needed to send additional information or estimates regarding our claim. He was responsive and caring. Josh literally made us feel like we had no worries after over $20k of damage to our home. We need more people like him in this world! He genuinely seemed to care and take personal responsibility to ensure that we had what we needed. Great experience over all."
We responded:
"Hey McCoys! Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. If you ever need anything else, we’re here to help!"
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Candy Brown

September 16, 2026

5  out of  5
rating by Candy Brown
"Above and beyond!! Great customer service. Quick response time. They make me feel like an only customer."
We responded:
"Thank you so much for the 5 stars, Candy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Carol Collins

September 14, 2026

5  out of  5
rating by Carol Collins
"NATACHA WAS VERY NICE AND PROFESSIONAL."
We responded:
"Thank you so much for the 5 stars, Carol! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Melody Fields-Pearman

September 11, 2026

5  out of  5
rating by Melody Fields-Pearman
"The service provided by Ruquiayah Rosado was definitely exceptional. She was kind, and walked me through each step with great patience. I felt that she treated me the way she would treat her mom. She was also very thorough. Her suggestions for upgrades were readily accepted and greatly appreciated. That said, it was a smooth transition to State Farm with Ruquiayah helping me along."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Dacula. "
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Justin Cruz

September 8, 2026

5  out of  5
rating by Justin Cruz
"Kaila is the best! She had my quote done before I even knew it. She’s very professional and a wonderful lady to work with. I recommend visiting her at this State Farm."
We responded:
"Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Dacula insurance team is always here and happy to help. "
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dr_nrhicks

September 8, 2026

5  out of  5
rating by dr_nrhicks
"Kaila was courteous, professional, and prompt."
We responded:
"Hi dr_nrhicks, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Natacha Jocelyn’s team.  Please reach out to us if any questions come up!  - Natacha Jocelyn’s Insurance Team "
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Jaha Zainabu

September 8, 2026

5  out of  5
rating by Jaha Zainabu
"It was my great pleasure to be assisted by Erica! She gave excellent customer service and was very knowledgeable! Thank you so much! She went above and beyond just doing her job. I am a very satisfied customer!"
We responded:
"Hey Jaha! Thank you so much for your kind words! We're delighted to hear that Erica provided you with excellent customer service and knowledgeable assistance. We'll be sure to share your appreciation with her. If you need any further help, please don't hesitate to reach out!"
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Michelle Colbert

September 2, 2026

5  out of  5
rating by Michelle Colbert
"Very friendly. Great communication. Understands your insurance needs and works with your budget."
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Dacula . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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James Joslin

September 2, 2026

5  out of  5
rating by James Joslin
"This agency shows real care for its clients. My agent Mrs.Rosado is quick to respond, helpful with any questions, and helps adjust my coverage to the specific needs of my vehicles. This agency’s customer service makes a big difference for me."
We responded:
"James, thank you for the amazing review! Our Dacula insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Natacha Jocelyn, your State Farm Agent "
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Kierstin Stephens

August 4, 2026

5  out of  5
rating by Kierstin Stephens
"Rakiya provided exceptional customer service throughout the entire renter’s insurance process. She was knowledgeable, patient, and took the time to answer all of my questions, making everything easy to understand. She made the process quick, stress-free, and ensured I had the coverage I needed. Her professionalism and friendly attitude truly stood out. I highly recommend Rakiya to anyone looking for outstanding service. Thank you for making this such a smooth experience!"
We responded:
"Kierstin, thank you for the fantastic review! We’re always here to support you with your insurance needs in Dacula. "
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Katherine Ludy

August 3, 2026

5  out of  5
rating by Katherine Ludy
"Natasha handled an urgent request needed for an event and provided exceptional service getting the job done."
We responded:
"Wow, thank you for the 5-star review, Katherine! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Keith Hewlett

August 3, 2026

5  out of  5
rating by Keith Hewlett
"Rakia provided me with excellent customer service. She went way above the call of duty to make sure my event went off without a hitch. I needed some documentation prepared and signed before our family event would take place. which was days away. Her knowledge, professionalism, skill, and determination to get it done was amazing. She had the documents prepared and signed within a day. If not for Rakia, the event will not have went off as smoothly as it did. Thank you once again you were awesome."
We responded:
"Keith, thank you for the amazing review! Our Dacula insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Natacha Jocelyn, your State Farm Agent "
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Drea Mallory

July 24, 2026

5  out of  5
rating by Drea Mallory
"I have both auto and homeowners with Natacha Jocelyn State Farm. Rakia has amazing customer service and she is extremely attentive to all of my needs."
We responded:
"Drea, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Dacula. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Natacha Jocelyn and Team "