State Farm® Insurance Agent Natacha Jocelyn

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Tanisha Turner

July 3, 2024

5 out of 5

"Natacha Jocelyn and her team are like a 5 star hotel! They are here to make the headache of insurance shopping a pleasure. Today, I spoke with Erica to get a quote for my car. She was so refreshingly pleasant and professional over the phone. She was genuinely interested in helping me, and gave me a great perspective for deciding what level of coverage I would need. Hands down, this is the agency you want to use. Highly recommend!"

Latesha Turner

June 14, 2024

5 out of 5

"The Team at Natacha’s office is very helpful. I never have any issues when I want to add or change something with my policies."

Teresa Richardson

May 30, 2024

5 out of 5

"Trust me when I tell you, EVERYONE in Natacha's office is so professional and eager to help with any question or concern I have, regardless of how big or small. Love them so much! ❤️"

Gregory Denmark

May 29, 2024

4 out of 5

"Thank for the fast response and services"

D Wright

May 24, 2024

5 out of 5

"Natacha Jocelyn and her staff are amazing, very knowledgeable and accommodating.. I wouldn't trust anyone else with my insurance policies"

Rolin Leiva fajardo

May 23, 2024

5 out of 5

"Buen servicio atención inmediata Erika Natasha Y el grupo con que ellos trabajan tienen una atención bonita para con los clientes gracias a ellos ya tenemos varios años años con State Farm nunca hemos tenido problema"

Robert Stephens

May 22, 2024

5 out of 5

"Natacha Jocelyn’s State Farm office has a friendly staff that keeps you informed and provides premier customer service. If you’re looking for an agent in the Lawrenceville/Dacula/Winder area, I highly recommend Natacha and her team."

Yohntis Richardson

May 15, 2024

5 out of 5

"Easy process, very professional."

Tonya Law

May 10, 2024

5 out of 5

"I could not be happier with the level of expertise and exceptional customer service I consistently experience with this agency!! I highly recommend Natacha Jocelyn and her staff for meeting and exceeding expectations related to multiple lines of insurance and financial services!"

Gale Hamby

May 8, 2024

5 out of 5

"Working on home owners insurance & bundling with my car, I had a LOT of questions! Natacha and Erica were VERY kind and professional, and had all the answers I needed. They also have saved me money! I am very pleased with this company, and will continue with them for all my insurance needs. Top shelf treatment all the way!"

ruben vasquez

May 6, 2024

5 out of 5

"You get an actual person answering the phone which is amazing in 2023. The bonus is that they’re extremely professional and efficient when handling all your insurance matters."

Andrea Scarbrooks

April 30, 2024

5 out of 5

"Excellent service each and every time!! Natacha and her staff are professional and knowledgeable."

Ty Harvey

April 30, 2024

5 out of 5

"I've been a loyal customer of Mrs. Jocelyn and her team at State Farm for over a decade now. Their exceptional service has always been a breath of fresh air. Whenever I have questions, these ladies are readily available via phone or email, consistently embodying professionalism. Their dedication and personalized approach make me feel truly valued as a customer. Their willingness to take the time to explain products and address my concerns has been invaluable to me and my family. Currently, I entrust them with multiple policies, including car insurance for three vehicles, four life insurance policies, and homeowners insurance. I couldn't imagine placing my trust in any other group of professionals. I'm committed to remaining a loyal customer and will gladly refer others to Mrs. Jocelyn and her team. Thank you for everything you've done and continue to do."

LaVerne D Henderson

April 29, 2024

5 out of 5

"Good experiences with this agency. Erica was very helpful. Thank you."

Audree Cumbo

April 26, 2024

5 out of 5

"Awesome customer service! Erica has a wonderful personality!"

Shirley Anderson

April 25, 2024

5 out of 5

"Erica and Consuela, Thank you again for your time and patience! It’s hard moving to a new state and you all have been the nicest, most informative during this whole stressful process."

Ronald Williams

April 23, 2024

5 out of 5

"Ms Jocelyn was very professional and informative."

Jae

April 18, 2024

1 out of 5

"Very unprofessional"

Bokinia Colbert

January 13, 2024

5 out of 5

"I have been a customer with this location for many years, Natacha Jocelyn - State Farm. The personal attention given at all times is impeccable! The entire staff offers wonderful customer service effortlessly, I had to make a claim for my roof due to storm damage. I was totally surprised at the priority given to me, I was happy to receive the funds really quick! If you're looking for a team that will help with your insurance needs, I highly recommend Natacha Jocelyn."

mary correll

September 25, 2023

5 out of 5

"Natascha and her team are the best!"

Eulice Hooper

August 14, 2023

5 out of 5

"Great customer service, patient and knowledgeable"

C Bullitt

July 14, 2023

5 out of 5

"Erica made my experience wonderful, because of the quality service she provided I have referred family members. If it were not for her I would not be a customer of State Farm. Thank you Erica for being such a pleasure to speak with."

Daynne Woods

July 13, 2023

5 out of 5

"This company is second to none, Rob assisted me with rental insurance & did it with ease, perfection & ultimate professionalism"

Mary Adams-Wilson

June 28, 2023

5 out of 5

"What a pleasure it was to work Erica Hooper, she answered all my questions, as a Canadian I had a lot, her guidance and her prompt response to me made me believe in customer service once again. Thank you Erica"

Sergio Garcia

May 19, 2023

5 out of 5

"Excellent service, very friendly and efficient."

What our customers say about us...

Tanisha Turner

July 3, 2024

5 out of 5

"Natacha Jocelyn and her team are like a 5 star hotel! They are here to make the headache of insurance shopping a pleasure. Today, I spoke with Erica to get a quote for my car. She was so refreshingly pleasant and professional over the phone. She was genuinely interested in helping me, and gave me a great perspective for deciding what level of coverage I would need. Hands down, this is the agency you want to use. Highly recommend!"

Latesha Turner

June 14, 2024

5 out of 5

"The Team at Natacha’s office is very helpful. I never have any issues when I want to add or change something with my policies."

Teresa Richardson

May 30, 2024

5 out of 5

"Trust me when I tell you, EVERYONE in Natacha's office is so professional and eager to help with any question or concern I have, regardless of how big or small. Love them so much! ❤️"

Gregory Denmark

May 29, 2024

4 out of 5

"Thank for the fast response and services"

D Wright

May 24, 2024

5 out of 5

"Natacha Jocelyn and her staff are amazing, very knowledgeable and accommodating.. I wouldn't trust anyone else with my insurance policies"

Rolin Leiva fajardo

May 23, 2024

5 out of 5

"Buen servicio atención inmediata Erika Natasha Y el grupo con que ellos trabajan tienen una atención bonita para con los clientes gracias a ellos ya tenemos varios años años con State Farm nunca hemos tenido problema"

Robert Stephens

May 22, 2024

5 out of 5

"Natacha Jocelyn’s State Farm office has a friendly staff that keeps you informed and provides premier customer service. If you’re looking for an agent in the Lawrenceville/Dacula/Winder area, I highly recommend Natacha and her team."

Yohntis Richardson

May 15, 2024

5 out of 5

"Easy process, very professional."

Tonya Law

May 10, 2024

5 out of 5

"I could not be happier with the level of expertise and exceptional customer service I consistently experience with this agency!! I highly recommend Natacha Jocelyn and her staff for meeting and exceeding expectations related to multiple lines of insurance and financial services!"

Gale Hamby

May 8, 2024

5 out of 5

"Working on home owners insurance & bundling with my car, I had a LOT of questions! Natacha and Erica were VERY kind and professional, and had all the answers I needed. They also have saved me money! I am very pleased with this company, and will continue with them for all my insurance needs. Top shelf treatment all the way!"

ruben vasquez

May 6, 2024

5 out of 5

"You get an actual person answering the phone which is amazing in 2023. The bonus is that they’re extremely professional and efficient when handling all your insurance matters."

Andrea Scarbrooks

April 30, 2024

5 out of 5

"Excellent service each and every time!! Natacha and her staff are professional and knowledgeable."

Ty Harvey

April 30, 2024

5 out of 5

"I've been a loyal customer of Mrs. Jocelyn and her team at State Farm for over a decade now. Their exceptional service has always been a breath of fresh air. Whenever I have questions, these ladies are readily available via phone or email, consistently embodying professionalism. Their dedication and personalized approach make me feel truly valued as a customer. Their willingness to take the time to explain products and address my concerns has been invaluable to me and my family. Currently, I entrust them with multiple policies, including car insurance for three vehicles, four life insurance policies, and homeowners insurance. I couldn't imagine placing my trust in any other group of professionals. I'm committed to remaining a loyal customer and will gladly refer others to Mrs. Jocelyn and her team. Thank you for everything you've done and continue to do."

LaVerne D Henderson

April 29, 2024

5 out of 5

"Good experiences with this agency. Erica was very helpful. Thank you."

Audree Cumbo

April 26, 2024

5 out of 5

"Awesome customer service! Erica has a wonderful personality!"

Shirley Anderson

April 25, 2024

5 out of 5

"Erica and Consuela, Thank you again for your time and patience! It’s hard moving to a new state and you all have been the nicest, most informative during this whole stressful process."

Ronald Williams

April 23, 2024

5 out of 5

"Ms Jocelyn was very professional and informative."

Jae

April 18, 2024

1 out of 5

"Very unprofessional"

Bokinia Colbert

January 13, 2024

5 out of 5

"I have been a customer with this location for many years, Natacha Jocelyn - State Farm. The personal attention given at all times is impeccable! The entire staff offers wonderful customer service effortlessly, I had to make a claim for my roof due to storm damage. I was totally surprised at the priority given to me, I was happy to receive the funds really quick! If you're looking for a team that will help with your insurance needs, I highly recommend Natacha Jocelyn."

mary correll

September 25, 2023

5 out of 5

"Natascha and her team are the best!"

Eulice Hooper

August 14, 2023

5 out of 5

"Great customer service, patient and knowledgeable"

C Bullitt

July 14, 2023

5 out of 5

"Erica made my experience wonderful, because of the quality service she provided I have referred family members. If it were not for her I would not be a customer of State Farm. Thank you Erica for being such a pleasure to speak with."

Daynne Woods

July 13, 2023

5 out of 5

"This company is second to none, Rob assisted me with rental insurance & did it with ease, perfection & ultimate professionalism"

Mary Adams-Wilson

June 28, 2023

5 out of 5

"What a pleasure it was to work Erica Hooper, she answered all my questions, as a Canadian I had a lot, her guidance and her prompt response to me made me believe in customer service once again. Thank you Erica"

Sergio Garcia

May 19, 2023

5 out of 5

"Excellent service, very friendly and efficient."