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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Jarvis

June 17, 2025

5  out of  5
rating by Sarah Jarvis
"Erica is so sweet and within maybe ten minutes, I was fully set up with my insurance. Fun to speak with, and very thorough!"
We responded:
"Thank you so much for your kind feedback! We're glad to hear that Erica was able to assist you promptly and make the process enjoyable. Providing thorough and friendly service is our top priority, and it’s great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Kevin Hagan

June 16, 2025

5  out of  5
rating by Kevin Hagan
"Terrific Agent staff to work with! They answered all my questions on coverage and pricing, and helped me find the coverage I need and were very friendly, I would recommend to anyone who is interested in making sure a company like State Farm is on their side to go to Natasha Jocelyn’s office!"
We responded:
"Hey Kevin! Thank you so much for your review! We’re happy to hear that you had a positive experience with our team. Our goal is always to provide excellent service and ensure our clients find the coverage that fits their needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future! If you have any more questions or need further assistance, don’t hesitate to reach out."
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Joshua Hoskins

June 13, 2025

5  out of  5
rating by Joshua Hoskins
"Erica was very helpful and knowledgeable in helping me setup a new policy as a new driver. She took her time and listened to all my questions. Outstanding performance."
We responded:
"Hey Joshua! Thank you so much! We're happy to hear that Erica was able to assist you effectively with setting up your new policy. It's great to know that she took the time to listen to your questions and provide the support you needed as a new driver. We appreciate your feedback and will be sure to share it with her. If you have any more questions or need further assistance, feel free to reach out. Safe driving!"
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Phoebe

June 12, 2025

5  out of  5
rating by Phoebe
"Natasha was amazing!!!! She made me feel comfortable and had my best interest in mind. She covered everything in a professional and friendly manner!!!"
We responded:
"Hey Phoebe! Thank you so much for your kind words! We're thrilled to hear that we provided you with such a positive experience. Making our clients feel comfortable and well cared for is our top priority, and it’s wonderful to know that she achieved that for you. We appreciate your feedback and look forward to seeing you again soon!"
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gabriella larry

June 12, 2025

5  out of  5
rating by gabriella larry
"Ruquiayah was super helpful and thorough in going over my policy options, was able to get a great rate"
We responded:
"Hey Gabriella! Thank you so much for your kind words! We’re happy to hear that Ruquiayah provided you with excellent service and helped you find a great rate on your policy. We strive to ensure our customers feel informed and supported in their decisions. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Donald Davis

June 10, 2025

5  out of  5
rating by Donald Davis
"Was very help full"
We responded:
"Hey Donald! Thank you for your positive feedback! We're glad to hear that you found our service helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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sadia centeno

June 6, 2025

5  out of  5
rating by sadia centeno
"Searching for car insurance can be a real pain, but Ruquiayah Rosado made it incredibly easy. I can't recommend her enough! She was so patient and took the time to explain everything, answering all my questions without rushing me. Her kindness and approachable demeanor immediately put me at ease. What truly set her apart was her understanding of my needs and budget. She didn't push expensive policies; instead, she listened and found the perfect coverage for me, even suggesting ways to save money. She truly went above and beyond. If you want an insurance broker who is knowledgeable, compassionate, and genuinely has your best interests at heart, choose Ruquiayah Rosado. She's a true gem!"
We responded:
"Hey Sadia! Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ruquiayah. Her dedication to understanding her clients' needs and providing personalized service truly sets her apart. We’re glad she made the process of finding car insurance easier and more comfortable for you. Your kind words about her patience, knowledge, and genuine care mean the world to us. We appreciate your recommendation and look forward to assisting you again in the future!"
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Tony foster

May 29, 2025

5  out of  5
rating by Tony foster
"I had a truly outstanding experience with Erica at State Farm! She went above and beyond to help me get the right insurance coverage for both my car and home. From the very beginning, Erica was friendly, professional, and incredibly knowledgeable. She took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free. Thanks to her, I now feel confident and well-protected. I couldn’t have asked for better service—thank you, Erica!"
We responded:
"Hey Tony! Thank you so much for your wonderful review! We're thrilled to hear that Erica provided you with such outstanding service. Her dedication to helping clients find the right coverage is truly commendable, and it’s great to know that she made the process smooth and stress-free for you. Your confidence in your insurance coverage means a lot to us. We appreciate your kind words and look forward to serving you in the future!"
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Black one

May 29, 2025

5  out of  5
rating by Black one
"This office was great to work with. Mrs. Ruquiayah Rosado was great with getting me situated with my new policy for my daughters new car. She was very helpful in explaining all the details so that we can choose the right policy that suits our needs."
We responded:
"Thank you so much for your kind words! We're always happy to hear that Ruquiayah was able to assist you in finding the perfect policy for your daughter's new car. Our team strives to provide clear and helpful guidance, and it’s wonderful to know that you felt supported throughout the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe driving!"
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Kayden Tabor

May 27, 2025

5  out of  5
rating by Kayden Tabor
"Great people extremely helpful."
We responded:
"Hey Kayden! Thank you so much for your kind review. We look forward in continuing to service you in the future with your insurance needs. "
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Cynthia Cargill

May 23, 2025

5  out of  5
rating by Cynthia Cargill
"Excellent service, very knowledgeable and helpful agents."
We responded:
"Hey Cynthia! Thank you so much for your kind words! It's to hear that you had a positive experience with our team. Providing knowledgeable and helpful service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
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Aaliyah Taylor

May 22, 2025

5  out of  5
rating by Aaliyah Taylor
"Ruquiayah was very attentive in providing me with information to help choose beteeen whole life insurance and term life insurance that will benefit my daughter when the time comes. I only wish that she was able to assist my family in California, that’s just how well her services were."
We responded:
"Hey Aaliyah! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to provide you with the information and support you needed to make an informed decision about life insurance. It's always our goal to ensure our clients feel confident in their choices. We appreciate your feedback and will certainly take your wishes into consideration as we expand our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Allan Dumas Real Estate

May 19, 2025

5  out of  5
rating by Allan Dumas Real Estate
"Great service. Very patient and explain everything in great detail."
We responded:
"Hey Allan! Thank you so much for your kind words! We're happy to hear that you had a positive experience with our service. Our team is dedicated to being patient and informative, and it’s wonderful to know that it made a difference for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!"
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Catherine Pennyman

May 17, 2025

5  out of  5
rating by Catherine Pennyman
"The agent who helped me was very patient and helped to solve my problem. I really appreciated her help."
We responded:
"Thank you so much for your review! We're glad to hear that our agent was able to assist you patiently and effectively. Your appreciation means a lot to us, and we’re glad we could help solve your problem. If you need any further assistance in the future, please don't hesitate to reach out!"
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Joel Centeno

May 16, 2025

5  out of  5
rating by Joel Centeno
"I am writing to express my sincere appreciation for the outstanding service I received from Ruquiayah Rosado at State Farm. She has consistently provided a 5-star experience. Ruquiayah has been incredibly helpful with all my insurance needs. She is always prompt in taking my calls and ensures she calls back when necessary. Her attentiveness and dedication to customer satisfaction are truly commendable. She goes above and beyond to address any concerns and provides clear, concise information. I highly recommend Ruquiayah Rosado to anyone seeking a reliable and attentive State Farm employee. Thank you, Ruquiayah, for your excellent service!"
We responded:
"Hey Joel! Thank you so much for taking the time to share your wonderful experience with Ruquiayah! We are always happy to hear that she has consistently provided you with outstanding service and has been so attentive to your insurance needs. Ruquiayah truly exemplifies the dedication to customer satisfaction that we strive for at State Farm. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Ruquiayah. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again for your feedback!"
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Antoinette W

May 16, 2025

5  out of  5
rating by Antoinette W
"Natacha and her team are AMAZING! They are constantly looking out for me. My family and I have been with them for many many years and we honestly have never had an issue with coverage. Try them out, you will never regret using them. They seem to always be on the lookout to help you obtain the best option! Trust me, they are the best!!!"
We responded:
"Hey Antoinette! Thank you so much for your fantastic review! We're thrilled to hear our team have consistently provided you and your family with exceptional service over the years. It's wonderful to know that you feel well taken care of and that they are always looking out for your best interests. Your trust and recommendation mean the world to us! If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!"
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Ana Lizardo

May 14, 2025

5  out of  5
rating by Ana Lizardo
"Outstanding customer service. Erika, you are the best. You showed me patience and excellent customer service. Thank you!"
We responded:
"Hey Ana! Thank you so much for your review! We're thrilled to hear that Erica provided you with outstanding service. She's a great asset to our team. We truly value patience and excellent customer care, and it's wonderful to know that it made a positive impact on your experience. We look forward to serving you again!"
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Nadia Wilson

May 13, 2025

5  out of  5
rating by Nadia Wilson
"Natacha has been amazing in setting me up and ensuring that I have everything I need for this new policy. She has been super responsive and helpful. She been working diligently to give me everything that I need to make the process super easy and streamlined. I would highly recommend their services to anyone who needs to get insured or needs direction, they have more than helpful in getting done."
We responded:
"Hey Nadia! Thank you so much for your wonderful review! We're always happy to hear that our agency provides exceptional service and support during your policy setup. It's our goal to make the process as easy and streamlined as possible for our clients, and we're glad to know that you felt well taken care of. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future! If you have any more questions or need further assistance, please don't hesitate to reach out."
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Samantha Mirenda

May 5, 2025

5  out of  5
rating by Samantha Mirenda
"I had the best experience here! Ruquiayah Was the bomb!! She saved me over $200. I am truly grateful for them. I recommend them to anybody looking to get cheaper car insurance or a life insurance policy! Thank you guys so much."
We responded:
"Hey Samantha! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to assist you and save you money on your insurance. Your recommendation means a lot to us, and we’re glad to have been able to help you find the best options for your needs. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!"
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Patrick Thompson

April 30, 2025

5  out of  5
rating by Patrick Thompson
"I reached out to Natacha Jocelyn - Statefarm insurance to shop around for homeowners and car insurance. I worked with Erica Hooper to review options and received stellar customer service and a price that is significantly lower than my present company. Needless to say our new policies are effective tomorrow. I highly recommend reaching out to Natacha Jocelyn - Statefarm for your insurance needs."
We responded:
"Hey Patrick! Thank you so much for your wonderful review! We’re delighted to hear that Erica provided you with stellar customer service and helped you find better rates for your homeowners and car insurance. It’s great to know that our team could assist you in making a positive change for your coverage. We truly appreciate your recommendation and look forward to serving you in the future. If you have any questions or need further assistance, feel free to reach out. Welcome to the Natacha Jocelyn - State Farm family!"
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Lindsay Teachout

April 29, 2025

5  out of  5
rating by Lindsay Teachout
"We were connected to Natacha Jocelyn by our previous agent when we moved out of state. Every single person in this office has been fantastic to work with and made our move seamless. Ruquiayah Rosada went above and beyond to help us acclimate to the area. I can't recommend this team enough!"
We responded:
"Hey Lindsay! Thank you so much for your wonderful review! We're happy to hear about your positive experience with our agency. It's great to know that Ruquiayah was able to assist you in acclimating to your new area. We always strive to provide exceptional service, and your kind words motivate us to keep doing our best. If you ever need anything in the future, please don’t hesitate to reach out. Welcome to your new home!"
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Victor Montgomery

April 28, 2025

5  out of  5
rating by Victor Montgomery
"Natacha Jocelyn’s agency always takes care of my family needs. Their knowledge and proactive approach makes my life so much simpler when it comes to insurance and financial services products. Thank you to Erica for your superb service today and for your customer first approach."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our agency has been able to meet your family’s needs effectively. Our team, especially Erica, is dedicated to providing exceptional service and a customer-first approach. Your feedback means a lot to us, and we’re grateful for the opportunity to simplify your insurance and financial services. If you ever need anything else, please don’t hesitate to reach out!"
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Bianca Watkins

April 25, 2025

5  out of  5
rating by Bianca Watkins
"Great agent for all of your insurance needs. Highly recommend!"
We responded:
"Hey Bianca! Thank you so much for your kind words! Your recommendation means a lot to us, and we're here to assist you with all your insurance needs in the future. "
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Cathy Cowan

April 22, 2025

5  out of  5
rating by Cathy Cowan
"Pleasant experience, love my agent Ruquiayah Rosada"
We responded:
"Hello Cathy! Thank you so much for your wonderful review. We're thrilled to hear you had a pleasant experience and that Ruquiayah provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!"
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A Queen's Essentials

March 26, 2025

5  out of  5
rating by A Queen's Essentials
"Great Team! Awesome Agent! Exceptional service!"
We responded:
"Hey A Queen's Essentials! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and agent. It's wonderful to know that we met your expectations when serving. If you need anything in the future, don't hesitate to reach out. We look forward to working with you again!"